MW
Marno W
1 reviews | Active since Aug 2017
17 Jun 2021, 11:33
Great support from Ucounts after a query was made
I had an issue with my Ucounts subscription when my Standard Bank card got upgraded, then I lost all my collected points. I wrote an email to Standard Bank/Ucounts and a lady was VERY helpful, very patient, helped me for days get all my points back, contacted me regularly with updates and everything is back to normal. Thanks for the great support!
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Standard Bank's replyOfficial
18 Jun 2021, 01:10 Hello Marno Thank you for your posting. It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated. We are delighted to hear of your wonderful experience. Kind regards Complaint Resolution Centre
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Standard Bank's reply18 Jun 2021, 01:10
Official
Hello Marno Thank you for your posting. It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated. We are delighted to hear of your wonderful experience. Kind regards Complaint Resolution Centre
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*** (fax)
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*** (fax)
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