Great service with a professional attitude

I am currently abroad and had an issue with using my card online.<br> <br> I called the private banking line. Person was extremely helpful. Although she could not resolve the problem, she,explained why and transferred me to the card authorisation dept. They explained the problem and immediately offered to connect me with the ***** department. Issue was resolved within minutes.<br> <br> Truly exceptional team with very high levels of professionalism.<br> <br> Job well done