Great Service - Thank you

I would like to thank Gorden Bila for the great service and length he went to to resolve my query that has been on going for over three week. I had spent the past 3 weeks going back and forth, visiting the branch and calling customer care with no luck and no where near resolution of my query. It took a call or two for Gorden to get to the bottom of the issue and have it resolved. Thank you so much for your assistance and service. Keep up the exceptional service and hope your organization recognizes that you're a valuable asset to them.