HG
Henry G
1 reviews | Active since Mar 2018
20 Aug 2021, 12:25
GREAT SERVICE STANDARD BANK
This five stars goes to a consultant of this bank. After the bad experience with Law Aid, this LawAid, company went to my bank to register a debit order order, without my consent. The new safety measures of Debi check were somehow bypassed to have this unauthorized debit order order registered. I've never received any notification of this new debit order that will go off, but yet it was approved without my consent. How, is an open question. Thanks to this consultant, or whatever he's job discription, is helped me to have this unauthorized debit order canceled. So we'll done Standard bank that you have employees that cares for your clients.
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Replies (1)Standard Bank's replyOfficial
21 Aug 2021, 01:14Hello Henry,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply21 Aug 2021, 01:14
Official
Hello Henry,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
*** (fax)
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