Great service in resolving a complaint

Thank you for responding to our cry for help.

Good morning Clint

Thank you so much for keeping us updated on the status of our complaint.

We highly appreciate the effort that standard bank has shown in resolving this matter to our satisfaction,you have restored our hope in great customer service.

Thanks again to Magdeline Molepo i believe she is the branch manager at polokwane city centre branch. She was very professional and resolved our complaint to the best of her ability,we appreciate her effort in the process and she was also very assuring, encouraging us to come to the branch and that when we do she would personally assist us,that has changed my thought of never wanting to set foot there to actually looking forward to going to the branch.

Thank you to everyone who was involved and took the time to attend to our complaint.