MS
Marthinus S

1 reviews | Active since Jan 2015

10 Oct 2025, 22:01

Great service from Standard Bank's online teams

I encountered a persistent problem with Standard Bank Business online banking and eventually resorted to reporting on this platform.

The Standard Bank Hello Peter and Complaints Remediation teams contacted me swiftly that lead to Ms. Moyo, team leader for Standard Bank's Digital Client Experience and Adoption division, contacting me. Ms. Moyo and her team went out of the way to assist and unbelievably, even responded to messages after hours.

It is truly heart-warming to first-hand experience the extreme professionalism, dedication and commitment of the various teams that ensure the smooth operation and online security of Standard Bank.

I am a very grateful client and have trust that Standard Bank cares about each client - thank you!

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Replies (1)
Standard Bank
Standard Bank's reply11 Oct 2025, 09:01
Official
Dear Marthinus,

Thank you for your much-appreciated five-star ⭐ rating!
We are thrilled to receive your positive feedback and are grateful for your support.
Your satisfaction is our priority, and we're delighted to hear that you had a great experience with us.

If you have any further comments or if there's anything else we can assist you with, please feel free to let us know.
We look forward to serving you again in the future.

Kindest regards
Standard Bank Hello Peter Team
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