NS
Naeem S

1 reviews | Active since Aug 2011

05 Mar 2015, 15:58

GREAT SERVICE FROM DAY 1 !!

Just want to thank Amina Fakir for her fantastic service since the first few times I contacted Standard Bank. I was continuously being charged even though I submitted my SAD500 documents on time. Since I started dealing with her everything fell into place. She made my life convenient by advising me to email the documents instead - this is a huge relief because my documents are now easier to locate and always in my possession, and I won't be billed for documents that weren't delivered to Standard Bank on time. Aside from all this, she's been calm and composed even though I was very angry with Standard Bank initially. She's also respectful, speaks to you in a kind manner and has a great attitute

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Replies (1)
Standard Bank
Standard Bank's reply06 Mar 2015, 07:40
Official
Hello nshaboddin,


Thank you for bringing this to our attention.

Your compliment has been noted.

We do everything in our power to ensure that we provide service and solutions to suit ones needs.

We look forward to your banking relationship with us.

Best regards
Complaint Resolution Centre
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