AHDA
Alvaro Helio De Abreu

1 reviews | Active since Nov 2019

10 Jul 2020, 07:19

Great service - but need IT3 downloads checked

Thank you for your great service, always happy with the service, unlike your *********** turquoise competitor, the Tony of all banks.

Can your IT people please check your online banking, we cannot access the IT3 tax certificates. It returns "This service is currently unavailable. Please try again later, while we investigate"

This has been going on for weeks and IT3 time is here.

0
Replies (2)
Standard Bank
Standard Bank's reply10 Jul 2020, 08:35
Official
Hello Alvaro Helio De Abreu

Thank you for posting your comments. 
Your matter was escalated accordingly. We will revert to you as soon as possible. 
Kind regards 
Complaint Resolution Centre 
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Standard Bank
Standard Bank's reply20 Jul 2020, 11:12
Official
Dear Alvaro Helio De Abreu

Please note contact has been made with you, therefore the matter is closed.

Kind regards 
Complaint Resolution Centre 
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