DW
Darryl W

1 reviews | Active since Mar 2012

30 May 2017, 08:13

Great service beyond

<p>Firstly I'd like to thank Home Loans for accommodating me during my 8 months of unemployement. Your assistance took some pressure and stress out of my life.</p> <p> </p> <p>Secondly I'd like to thank Mpho Hlongwane who, upon learning that my phone was suspended and thus I couldn't call the legal department to resolve an issue, then connected myself telephonically to legal via conference call.</p> <p> </p> <p>Thank you both for going the extra mile to resolve my issues as quickly as possible.</p> <p> </p> <p>The rest of Standard Bank's divisions should be more aligned to this level of service.</p>

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Replies (1)
Standard Bank
Standard Bank's reply13 Jul 2017, 10:22
Official

Dear Darryl

Thank you for posting the message and we really appreciate the feedback.

Thanks,

Complaint Resolution Centre

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