PC
Phillip C

1 reviews | Active since Jul 2011

01 Jun 2017, 08:56

Great service, and i'm not even a customer of the bank

<p>I visted the main branch in Bloemfontein late on Friday afternoon(26 May) to attend to an issue where deposits meant for my account at FNB was mistakenly paid into an unknown account at Standard Bank. Everyone I dealt with was profesional and assisted me without any issues. what I was expecting to be a nightmare experience was resolved effectively and effeciemtly without wasting hours of my time.</p> <p> </p> <p>Thank you to all concerned.</p>

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Replies (1)
Standard Bank
Standard Bank's reply01 Jun 2017, 13:10
Official

Thank you for your posting.

It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.

We are delighted to hear of your wonderful experience with our Bloemfontein branch.

Kind regards

Complaint Resolution Centre
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