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Nomfundo S

1 reviews | Active since Nov 2015

30 May 2023, 07:56

Great disappointment 😞 😒

Deeply disappointed, a life was lost while you verify 55k local transaction for over a week. Even after you received the proof of payment. Been banking with you guys for years nd it wasn't the first time I receive that amount in my accounts. Nobody is telling me a straight thing always being transferred around mxm

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Replies (2)
Standard Bank
Standard Bank's reply30 May 2023, 08:06
Official
Dear Nomfundo 

We’re saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query.

Please send us your ID number via private message so we can look into your profile 

Kindest regards 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply30 May 2023, 08:25
Official
Dear Nomfunfo 

Thank you for taking our call.

Rest assured our team is working around the clock to ensure that your query gets resolved.

We will escalate this matter to our ***** team and our team will be in contact with you.

Kindest regards 
Standard Bank Hello Peter Team 
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