TM
Tim M

1 reviews | Active since Sept 2014

11 Jul 2023, 10:41

Great customer service - Sanridge - Asakundwi

Asakundwi Ndou @ Standard Bank Sanridge did a fantastic job assisting me in closing my SB account last week. It took 4 visits to the branch and I was clearly frustrated with the backwards and forwards. But Asakundwi handled my frustration well and went out of her way to help me sort out the account. Pity that Standard Banks systems are so limiting, but she prevailed - and for that I'm incredibly thankful.

Great customer service, friendly and patient, and went the extra mile.

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Replies (1)
Standard Bank
Standard Bank's reply11 Jul 2023, 10:49
Official
Dear Tim

Excellent customer service is our priority, and we are happy that we met that mark! 

Thank you for leaving an amazing review. It means the world to us and to our entire team! 

We look forward to serving you again soon!