Great Customer Care

Today I'd really like to acknowledge the great customer service I received from Mary-Anne Roberts at Standard Bank - George Branch. <br> <br> I went to withdraw money today and the ATM swallowed the card directly after I entered my pin. I went into the branch as the slip instructed and after talking to some people, I was fortunate enough to meet up with Mary-Anne, who was friendly and willing to help me with my current dilemma. I have come to know her as being a reliable and diligent customer care consultant after she helped me with my previous problems regarding my Internet banking.<br> <br> I was unable to draw money due to some technical system issues but Mary-Anne took it upon herself to resolve the matter, I was delighted to see her return my swallowed bank card to me along with the money I signed a request to withdraw! I thanked her for helping me and felt so relieved.<br> <br> After what has been somewhat of a troublesome experience recently, I would really like to thank her once again for restoring my faith and trust in the bank. <br> <br> Standard Bank needs more people like her that look after their customers! She saved them one client today.