AJ
Annista J

1 reviews | Active since Nov 2017

16 Nov 2017, 09:37

Great Assistance

I phoned Standard bank last week to assist me with Internet banking and was advised to use my branch, the logged a request and I was not assisted, I decided to phone the call center to see if someone cannot assist, and to my surprise I spoke to Angiwe Gwayi and when I explained my problem she listen to me and she resolved my problem. High five to her, she was polite and so friendly, you should give her a big increase as I was about to move my account from Standard ban****!!!!!!

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Replies (1)
Standard Bank
Standard Bank's reply16 Nov 2017, 09:57
Official

Thank you for your posting.

It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.

We are delighted to hear of your wonderful experience with Ongiwe Gwayi .

Kind regards

Complaint Resolution Centre
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