AH
Alex H

1 reviews | Active since Jun 2024

27 Jun 2024, 13:38

Got ****** by Standard Bank

Simply put I am furious. In essence, Standard Bank ****** me of close to 18k . Tax refund got payed into my account, then got IMMEDIATELY retracted.

If it weren't for my accountant, I wouldn't even have known that the money was even payed. The *****s at SB didn't even bother to notify me of anything.

Allegedly for "***** prevention" or some ****. The kicker? I work a strenuous job with little free time, so I can't sit on the phone speaking to their credit transfer division for 4 hours a day.

Where's my damn money SB? Its been literal weeks. Any fool with eyes could see that the payment came from SARS. It is owed to me by law, I highly doubt just keeping the funds and not telling me is legal?

Your move SB. Call me, so I can get my money and close my **** account.

Thanks Alex

0
Replies (3)
Standard Bank
Standard Bank's reply27 Jun 2024, 13:47
Official
Dear Alex

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for feedback  from our team. 

Kindest regards
Standard Bank Hello Peter Team 
***
AH
Alex H's update27 Jun 2024, 16:04
Reviewer Update
Looking forward to the response, thanks.
Standard Bank
Standard Bank's reply28 Jun 2024, 14:39
Official
Dear Alex

Thank you for taking our call.

Our team has provided a response via email. Please review and respond accordingly.

Looking forward to your response.

Kindest regards, 
Standard Bank Hello Peter Team 
***