Google Drop box unathorized subscription claim paid by standard bank

I had a subscription done without my consent by Google Drop box. I got emails saying I have just subscribed. I immediately checked my account and money was taken for the said subscription. I immediately logged a claim of ***** with Google but they came back to say they couldn't find any *****ulent activity. Standard Bank however sent me email that my money will be refunded and claim is sorted from their site. I want to thank them for the help, Google knows we'll how many times people go through unauthorized transactions but still persists to deny the claim.