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Arie T

1 reviews | Active since Jan 2010

28 Jul 2015, 15:33

Goodbye Standard Bank

In the last few years I have experienced progressively declining service levels from Standard Bank. These include, non-working secure messages, unable to phone anyone at the branch, *****s at your call centre. I have just spent the best part of 30 minutes trying to have my electronic payments limit increased. By the time your consultant started suggesting I might be depositing monies received **********ly into my account, I just put the phone down.<br> <br> On Friday i shall move both my business accounts as well as my personal account elsewhere.

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Replies (1)
Standard Bank
Standard Bank's reply29 Jul 2015, 08:25
Official
Hello ArieT,


Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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