AT
Arie T
1 reviews | Active since Jan 2010
28 Jul 2015, 15:33
Goodbye Standard Bank
In the last few years I have experienced progressively declining service levels from Standard Bank. These include, non-working secure messages, unable to phone anyone at the branch, *****s at your call centre. I have just spent the best part of 30 minutes trying to have my electronic payments limit increased. By the time your consultant started suggesting I might be depositing monies received **********ly into my account, I just put the phone down.<br> <br> On Friday i shall move both my business accounts as well as my personal account elsewhere.
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
29 Jul 2015, 08:25Hello ArieT,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply29 Jul 2015, 08:25
Official
Hello ArieT,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
