TD
Thokozani D

1 reviews | Active since Mar 2015

12 Dec 2019, 16:14

Good service

Shout out to Jeff from the card anti-***** division.

After my.card kept declined as I was our chasing large quantities of liquor he called nd confirmed if it was me, unblocked my card and advised I proceed to purchase and even called further a few mins later to check if everything was in order.

Wasn't even sure of my limit as I thought it had maxed, he had no knowledge but researched and got back to me.

Thanks for a good attempt rrestoring confidence in the banking sector.

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Replies (1)
Standard Bank
Standard Bank's reply13 Dec 2019, 06:22
Official
 
Thank you for your posting. 
 
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated. 
 
We are delighted to hear of your wonderful experience. 
 
Kind regards 
 
Tshilidzi Mulaudzi
Complaint Resolution Centre
 **********
 ********** (fax)
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