TK
Tindall K

1 reviews | Active since Oct 2014

04 Nov 2019, 12:41

GOOD RIDDANCE!

My wife and myself just closed 4 Standard Bank accounts and was not asked once as to why I am closing these accounts. The 'consultant' seemed to think I am moving to a 'better product'. It was actually about excessive fees, impersonal service, cheaper products, better systems etc etc, but.... (not interested in further discussion on this). To survive you will have to sharpen up - there are lots of competitors out there.

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Replies (1)
Standard Bank
Standard Bank's reply04 Nov 2019, 14:33
Official
Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support 
Kind regards 
Complaint Resolution Centre
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