Mr
Mr randhir.poorun

1 reviews | Active since Jul 2025

31 Jul 2025, 16:52

Good day, I was de*****ed for a few thousand rands through my Standard Bank personal account for over R15 000

Good day, I was de*****ed for a few thousand rands through my Standard Bank personal account for over R15 000. Following me going into a branch and formalising the ***** case and placing a hold on my account, Standard Bank still allowed further suspicious transactions for over R8000. I am out of pocket and have to pay my monthly bills, I have requested from a Person from ***** Division named Sipho(Standard Bank ***** Line ***)...reference 068441. Sipho was of no help and insisted that I wait 6 to 8 weeks. I need this escalated immediately as it is going to affect my bill payments and my credit profile. I have also opened a SAPS case. Case No.: 344/7/2025. NOTE: STANDARD HAS NOT ALERTED THEIR CUSTOMERS ON THIS ****...ITS A FAILURE OF THE BANK

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Replies (1)
Standard Bank
Standard Bank's reply31 Jul 2025, 17:01
Official
Dear Mr,

We truly appreciate you bringing this to our attention.
 
Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
 
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
 
Kindest regards,
Standard Bank Hello Peter Team
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