GP
Grant P
1 reviews | Active since Oct 2013
25 Apr 2025, 15:55
Good day
Good day. I have had 2 issues that I have previously reported regarding the fact that I spent 2 hours in standard bank walmer park on 3 January to close my standard bank credit card. However I still continue to get sms messages for amounts due. This morning I got an attorney letter stating that I owe R100 and dome cents. This is disgusting service. I am in the DRC at the moment and will only be home in June. I am not contactable via cell phone. I will not pay another cent on this card. Please Standard Bank Sort this out ASAP.
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Standard Bank's replyOfficial
25 Apr 2025, 16:23Good day Grant,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Apr 2025, 16:23
Official
Good day Grant,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***