CVDM
CARLA VAN DER MERWE

1 reviews | Active since Jun 2013

12 Jun 2019, 11:31

Good Customer service delivery

Good day,

My partner was under tremendous pressure to receive funds into his account which didn't reflect. He travels often and could not pay for accommodation or transport due the funds not reflecting on his account. With the help of Livhu Langa (inwards Dept) referred by Sibusiso Nkosi (Presitge Banker), the issue was resolved within the day of making contact. I work in a customer service industry and it is people like these that make me proud to be in the customer service department. Please treasure them.

Kind regards

Carla/ Gareth Brown

0
Replies (1)
Standard Bank
Standard Bank's reply12 Jun 2019, 13:23
Official
Dear CARLA 

Thank you for posting your comments.

We will make sure that this compliment has been sent to the relevant business unit manager.

Kind regards

Complaint Resolution Centre
***
***