Good Customer Service

I would like to compliment the service that I received from a lady by the name of Nomfundo Luthuli who is working as a Consultant at DBN ABC branch. I have a ********** debit order on my account so I decided to close it, she was very helpfully from the beginning she explained to me nicely that the account will only be closed once an outstanding purchase has been cleared on my account, she was patient in such a way that she kept on calling me to update me on the status of the purchase. She called me yesterday as well to tell me that now it has been cleared so I can come for a new account and when I came she was very helpfully and friendly, she was able to answer all the questions that I had, she called SBVF and SB Home Loans for me to update them on my new banking details. I'm just happy to receive such a good service...keep up the good work Nomfundo!!!!!