MV
Musawenkosi V

1 reviews | Active since Feb 2021

25 Jun 2021, 20:54

Good afternoon Further to my engagement with various departments at standard Bank pertaining the issue of my account that was handed to the person without my permission, kindly be informed that your company's reputation has been completely ruined and you

Good afternoon Further to my engagement with various departments at standard Bank pertaining the issue of my account that was handed to the person without my permission, kindly be informed that your company's reputation has been completely ruined and your staff has been protected in the process because it was clear that such documents provided to your institution were **********. The fact that the person in question was sharing the office with me and got hold of my personal company documentation does not give the bank a full right to realise account with funds without my knowledge. In view of the above, I would like to promise all the parties involved in this matter that I will fight until justice is served and looking forward to expose the reletionship standard bank has with Ombudsman when investigating my matter, therefore a legal route has been considered in this regard and looking forward to invite media to intervene in this matter as I stand by my word and say I did not sign any documents requesting your institution to hand over my account while it had funds and I was still in a possession of my card until the card was cleared by bank inactive. Disappointed with the act of your employees and the treatment received when visited various banks under your division and will make sure that even the next generation do not use your facilities because our monies are not safe with you. Regards, M. Vilakazi

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Replies (1)
Standard Bank
Standard Bank's reply26 Jun 2021, 02:35
Official
 Hello Musawenkosi
 
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards 
 
Complaint Resolution Centre
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