CD
Carol D
1 reviews | Active since Jan 2013
04 Mar 2019, 08:56
Goliath Bullying David from Standard Bank
Bullying from Standard Bank : Part of Standard Bank Security Check Question ' Are you banking with ABSA" and I refused to answered, as it's a market related question and not a security question in my opinion but their Complaint Dept . Joseph refused to change! I am happy to answer any other security related question but as I am banking with ABSA or not : It's not Standard Bank business what-so-ever. May close my A/C after 30 years. Mar 04, 2019
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Replies (3)0
Replies (3)
Standard Bank's replyOfficial
04 Mar 2019, 09:28Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply04 Mar 2019, 09:28
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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CD
Carol D's updateReviewer Update
04 Mar 2019, 09:37Typical Standard Bank = purely sending Auto-Response without addressing the problem. What a Waste of time :(
CD
Carol D's update04 Mar 2019, 09:37
Reviewer Update
Typical Standard Bank = purely sending Auto-Response without addressing the problem. What a Waste of time :(
Standard Bank's replyOfficial
12 Mar 2019, 08:52Thanks
Standard Bank's reply12 Mar 2019, 08:52
Official
Thanks