LC
Lauren C

1 reviews | Active since Jun 2011

08 Nov 2016, 09:57

Going the extra mile

<p>I required an additional card for my husband on a Blue Bean credit card. I was advised by the call center to go into a Standard Bank branch to do this. </p> <p>We have been assisted by Mandla Manana who advised us it cannot be done in the branch. His help did not stop there. He has been on the phone for about 30 mins trying to get us the correct information on how to do this. He has been very professional and gone to great lengths to help. What an asset to your bank!</p>

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Replies (1)
Standard Bank
Standard Bank's reply08 Nov 2016, 13:15
Official

Good day Lauren

We appreciate your feedback.

We are delighted to hear of your wonderful experience with us.

Thank you for your loyalty and support.

Best Regards

Complaint Resolution Centre
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