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Phillipine M

1 reviews | Active since Dec 2010

09 Sept 2017, 09:41

Going the extra mile

I have had nothing less than a nightmarish experience with SB in the last year. Danielle Lion (Northmead) is an exception to the SB norm of bad service.

She took just 24hrs to resolve a query which has taken me months to resolve.

You are an asset to SB Danielle may you grow in the ranks.

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Replies (1)
Standard Bank
Standard Bank's reply11 Sept 2017, 08:06
Official

Thank you for your posting.

It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.

We are delighted to hear of your wonderful experience with Danielle Lion.

Kind regards

Complaint Resolution Centre
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