CW
Celeste W
1 reviews | Active since Jan 2014
14 Sept 2015, 09:43
Going on a month and no feedback
Lodged a complaint with std bank about funds transferred from my account to off set my card. However funds weren't mine they belong to my husband. I have submitted proof as well as a letter from his employer. Shakira promised to be in touch with me last week Monday the 7th I have left countless messages for her to call me back and NOTHING! I want an answer today this is not acceptable customer service.
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Standard Bank's replyOfficial
14 Sept 2015, 15:50Hello CelesteW23,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply14 Sept 2015, 15:50
Official
Hello CelesteW23,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***