TP
Tamlyn-Leigh Patterson
1 reviews | Active since Jan 2024
29 Jan 2024, 09:05
GOING NOWHERE FAST
I have been struggling to get my paid-up letter from Standard Bank Collections Admin for almost two weeks now. This ONE document is preventing me from getting my clearance certificate. After weeks of trying to get through to the right department, I am now being ignored. All I ever receive are automated emails telling me to expect a response within 72 hours - BUT IT NEVER HAPPENS!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
29 Jan 2024, 09:08Dear Tamlyn-Leigh,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's reply29 Jan 2024, 09:08
Official
Dear Tamlyn-Leigh,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Best regards,
TP
Tamlyn-Leigh Patterson's updateReviewer Update
30 Jan 2024, 10:52Still nothing. Absolutely pathetic. Anyone home?????
TP
Tamlyn-Leigh Patterson's update30 Jan 2024, 10:52
Reviewer Update
Still nothing. Absolutely pathetic. Anyone home?????
Standard Bank's replyOfficial
30 Jan 2024, 10:57Dear Tamlyn-Leigh
This issue has been brought to the attention of our Collections management team.
We've asked for feedback on this and will get in touch to provide guidance.
Kindest regards,
Standard Bank Hello Peter Team
***
This issue has been brought to the attention of our Collections management team.
We've asked for feedback on this and will get in touch to provide guidance.
Kindest regards,
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's reply30 Jan 2024, 10:57
Official
Dear Tamlyn-Leigh
This issue has been brought to the attention of our Collections management team.
We've asked for feedback on this and will get in touch to provide guidance.
Kindest regards,
Standard Bank Hello Peter Team
***
This issue has been brought to the attention of our Collections management team.
We've asked for feedback on this and will get in touch to provide guidance.
Kindest regards,
Standard Bank Hello Peter Team
***
Best regards,