JZ
Johan Z

1 reviews | Active since Feb 2011

02 May 2017, 07:30

Going down the Drain

<p>Leratho from Standard Bank phoned me to upgrade my credit card, everything was arranged for my card to be delivered to my home address, It has been almost a month and no phone call and no sign of my card. They are quick to phone to rub off insurance schemes but can't keep you up to date. A bank that only cares for itself.</p> <p> </p> <p>They also mention that the phone calls are being recorded. I also record phone calls.</p>

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Replies (1)
Standard Bank
Standard Bank's reply11 May 2017, 08:34
Official

Dear Kobus

Thank you for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Best regards,