MS
Mohamed S
1 reviews | Active since Sept 2013
16 Nov 2021, 12:04
going back and fourth ... problem not solved
Good day, I am getting really annoyed and frustrated, I have been to ur bank, I have called in, I have sent messages here... Why is it taking you guys this long to sort the issue out? The problem I have I having to repeat myself over and over and over again coz each time I'm dealing with someone new, I would appreciate if someone can call me from standard bank and I can explain the situation to them , one person for point of contact so I can have the matter dealt with properly once and for all
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
16 Nov 2021, 13:43Dear Mohamed amin S
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Standard Bank's reply16 Nov 2021, 13:43
Official
Dear Mohamed amin S
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
17 Nov 2021, 12:55Dear Mohamed amin S
We would like to confirm that the matter was resolved with Noluthando from our Social Media team via a phone call.
This matter is now closed from our side.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
We would like to confirm that the matter was resolved with Noluthando from our Social Media team via a phone call.
This matter is now closed from our side.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Standard Bank's reply17 Nov 2021, 12:55
Official
Dear Mohamed amin S
We would like to confirm that the matter was resolved with Noluthando from our Social Media team via a phone call.
This matter is now closed from our side.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
We would like to confirm that the matter was resolved with Noluthando from our Social Media team via a phone call.
This matter is now closed from our side.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***