MS
Michael S

1 reviews | Active since Oct 2009

10 Jul 2024, 13:56

glstandard bank ghost calls.

Your telephone system is broken.

I get countless calls every day. But there is no one on the other side, it just hangs up. On the od occasion someone is there I talk to them. But its once every 3 weeks that there is actually someone on the other side. You call me every hour from 7 am till pm and everytime i try to answer same thing. I unbolck the number under trucaller but you change the number every day.

Every time i talk so someone they say they will escalate. But still the ghost calls continue.

0
Replies (1)
Standard Bank
Standard Bank's reply10 Jul 2024, 14:02
Official
Dear Michael, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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