1 reviews | Active since Aug 2025
Giving private information to non-clients
<p>I am being harassed by Standard Bank via my cellphone for an account that has nothing to do with me. I am not the gentleman or have anything to do with his company, but Standard Bank have seen fit to MMS me his corporate credit card details! I am shocked that they are sending his information to someone who could potentially use it **********ly. I am also sick and tired of being harassed. I have phoned them so many times I am absolutely furious, and despite promises to remove my number (which I have had for 10 - 15 years) from their system, they are still sending demands for payment to me.</p>
Good day ***le
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Complaint Resolution Centre
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Good day ***le
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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Good day ***le
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Good day ***le
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Good day ***le
Thank you for your posting.
Please accept our sincere apologies for the undue frustration caused.
We trust that you are comfortable with the outcome provided to you via email.
Kind regards
Sechaba Rakoloti
Complaint Resolution Centre
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Good day ***le
Thank you for your posting.
Please accept our sincere apologies for the undue frustration caused.
We trust that you are comfortable with the outcome provided to you via email.
Kind regards
Sechaba Rakoloti
Complaint Resolution Centre
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I have advised via e-mail that as I am not a Standard Bank customer, I will not divulge my personal information. I have given you my cell number and was told that it would take 5 to 10 working days to take it off your system. This is NOT acceptable, considering that I have wasted my time, effort and money to phone you repeatedly over the past 6 weeks to tell you I am NOT MR VENTER, I do NOT know anything about his corporate credit card and I was assured that my number would be removed. Your apologies are worthless if you do nothing, and I am extremely irate AS I HAVE HAD THREE, YES THREE CALLS FROM YOU TODAY!!!!!!!
I have advised via e-mail that as I am not a Standard Bank customer, I will not divulge my personal information. I have given you my cell number and was told that it would take 5 to 10 working days to take it off your system. This is NOT acceptable, considering that I have wasted my time, effort and money to phone you repeatedly over the past 6 weeks to tell you I am NOT MR VENTER, I do NOT know anything about his corporate credit card and I was assured that my number would be removed. Your apologies are worthless if you do nothing, and I am extremely irate AS I HAVE HAD THREE, YES THREE CALLS FROM YOU TODAY!!!!!!!
The best is that I am now getting SMS's telling me I agreed to pay R65520,89 to Standard Bank today! Seriously ... I am NOT a client of Standard Bank and I cannot believe that they are unable to rectify their records in something in the region of 6 WEEKS that I have been phoning them, e-mailing them and uploading these complaints. I will be reporting them to the Ombudsman as I believe that they are acting *********ly in not dealing with this by continuing to divulge personal information of a client to someone other than that client, and refusing or neglecting to rectify the position. I am disgusted.
The best is that I am now getting SMS's telling me I agreed to pay R65520,89 to Standard Bank today! Seriously ... I am NOT a client of Standard Bank and I cannot believe that they are unable to rectify their records in something in the region of 6 WEEKS that I have been phoning them, e-mailing them and uploading these complaints. I will be reporting them to the Ombudsman as I believe that they are acting *********ly in not dealing with this by continuing to divulge personal information of a client to someone other than that client, and refusing or neglecting to rectify the position. I am disgusted.
I am astonished at the incompetence of Standard Bank who are still phoning me and sending me SMS's about this credit card that is not mine!!!! So no, I AM NOT SATISFIED WITH THE OUTCOME. I DO NOT BANK WITH YOU. THIS IS NOT MY CREDIT CARD. STOP HARASSING ME YOU *****S!!!!!!
I am astonished at the incompetence of Standard Bank who are still phoning me and sending me SMS's about this credit card that is not mine!!!! So no, I AM NOT SATISFIED WITH THE OUTCOME. I DO NOT BANK WITH YOU. THIS IS NOT MY CREDIT CARD. STOP HARASSING ME YOU *****S!!!!!!