DC
Derek C
1 reviews | Active since Dec 2020
19 Jul 2021, 16:10
GIVE ME MY MONEY!
Ah Standard Bank, it just doesn't get better, does it?
I had a refund due of R 29146 as my previous home was sold and this amount was credited. NOW , one of the special conditions upon your Bond granted to us was that you would refund all cancellation costs back to us.. So why oh why do we only get a refund of R23 074.57? where is the balance? I am so over Standard Bank.
Please sort this out!!!!
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Standard Bank's replyOfficial
20 Jul 2021, 01:48Hello Derek Crawford
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply20 Jul 2021, 01:48
Official
Hello Derek Crawford
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
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