LR
Lydia R

1 reviews | Active since Feb 2013

21 Nov 2016, 14:34

Ghost Loan!

<p>I don't have business with you and still you send me nonsense. First you *******ly take money from my account for a non-existent loan agreement, now you're telling me that I will now get my 'loan' statement via MMS?! I was called by some man from POTCH (because that's apparently where my ghost loan 'originated') and told that you'd fixed your error but clearly not!!!!! So explain yourself!!!!! </p>

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Replies (1)
Standard Bank
Standard Bank's reply22 Nov 2016, 08:19
Official

Good day Lydia

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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*** (fax)

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Best regards,