JH
Janet H
1 reviews | Active since Dec 2025
24 Dec 2025, 11:17
Geyser
Been battling with Standard Bank Home Insurance since Saturday morning to have a geyser replaced. Had to tell them numerous times that my house have no trap door to get to the geyser you must gou through the roof. This information wasn't shared with the plumbers and therefore days was waisted...
I had to keep on changing my plans due to their incompetence....
And senior managers are always in a meeting when a client needs to talk to them. This is pathetic...
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Standard Bank's replyOfficial
24 Dec 2025, 11:18Dear Janet,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Dec 2025, 11:18
Official
Dear Janet,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
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