Geyser

I purchasedba new house in February 2013, experienced the first leak in April the same year. On 09 August 2015 my geyser burst, it is under warranty but GAP refused to fix citing they don't approve pipes used. My question is how did Standard bank approve the house if wrong pipes were used for plumbing? I am waiting for RBA homes to assist me. I have been without water since Sunday, no cooking, bathing or using bathroom.<br> I have experienced 6 leakes since 2013. Standard Bank surely approved all materials used. Now I am sitting with a huge problem with no means of resolving. At least RBA is trying to help me even though it is their mess in the first place but my insurance should be doing more. What happened to ensuring customer satisfaction? I am very depressed and need immediate resolution.