1 reviews | Active since Mar 2014
Getting Charged Overdraft fees when I don't have Overdraft!
If I could give 0 stars, I would. I don't have any kind of overdraft activated on my account, I don't even use it anymore. Once in a while I log in and make sure it has not gone into a negative balance, and EVERY SINGLE MONTH, Standard Bank charges me fees for Overdraft services, honoring fees and all kinds of nonsense I did not sign up for. I called in to get clarification or the account closed and was told I have to go to a branch or the account will go into a negative even more. No explanation about why I am being charged for a service I do not have? I am not spending the average 5 hours it takes to get assistance at a branch. So I guess the account will go into a negative even more. It is shocking how financial institutions can just do and charge as they please, without consumer knowledge, and there is nothing we can do about it.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
