Get your house in order and train your staff for goodness sake!!!!

Item: Standard Bank
Rating: 1
Author: Thandiwe M

Where do I even start... 1. Experiencing hell changing my debit order dates 2. Nobody seems to know who does what...You need help VAF sends you to SBIB and then SBIB sends you back to VAF 3. Same with general banking, they send you another department which sends you back to general banking, it would seem nobody knows their heads from their asses.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

09 May 2019, 14:37

Dear Thandiwe

Thank you for posting your comments.

One of our consultants will make contact with you to address this matter.

Kind regards

Complaint Resolution Centre
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Standard Bank's reply09 May 2019, 14:37

Official

Dear Thandiwe

Thank you for posting your comments.

One of our consultants will make contact with you to address this matter.

Kind regards

Complaint Resolution Centre
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Standard Bank's replyOfficial

14 May 2019, 10:19

Dear Thandiwe

Thank you once again for posting your comments.

I refer to our email correspondence with each and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply14 May 2019, 10:19

Official