Get your facts straight

<p>I was called by an attorneys office yesterday to advise that my credit card account was over the limit. Firstly this is a rather drastic move and there had better not be any attorney and client fee on my account for this. Secondly I am not even over the limit as the attorney firm - MacRoberts - did not have their facts right or Standard Bank had not had their facts right. The caller very quickly corrected herself but this is shocking and I will be applying to another financial institution for a card. I have also been requesting statements to come to my alternative e-mail address and have even gone into the branch to request this. I am still awaiting amendments to my account. Shocking service and even more shocking is the fact that the bank can expose your credit record to severe prejudice.</p>