Get with the times

I have a 32 day investment account. On the new internet banking site there is NO WHERE where I can withdraw any of my savings.

I sent an email to standard bank asking who I can contact via telephone/email to do this and the reply I got was that I need to go into a branch, really? You can transfer funds to the investment account ONLINE (at the customers convenience) but you have to get in your car and drive to a shopping centre, park your car and then stand/sit in a queue to see someone face to face in order to give notice to withdraw some of your OWN money!!!

This is absolutely ridiculous, surely there has to be an easier way.....