WH
Will H

1 reviews | Active since Dec 2011

15 May 2020, 12:24

Get away from Sub Standard Bank

Time to move my business accounts, staff accounts, personal accounts to FNB. This is why Standard Bank is dwindling, Googled K90 branch phone number, called the number, had to listen to 90 seconds of covid nonsense, then another 20 seconds of marketing, then had to enter a number for the department i want, then had to hold for an operator, then when they answered I asked for my business manager, I was asked at which branch she works, i nearly had a heart attack, i was not even at the branch, then get transferred to the branch after holding another minute i hung up. Have you ever!!!!!!!!!!!

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Replies (2)
Standard Bank
Standard Bank's reply15 May 2020, 13:59
Official
Dear Will

Thank you posting your comments. 

We looking into your matter and feedback will be provided shortly.

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply20 May 2020, 15:20
Official
Dear Will

Thank you once again for posting your comments.

I refer to our email correspondence with each other and you confirmed that you managed to sort out the matter.

Kind regards

Clint Petersen
Complaint Resolution Centre
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