AB
Aggro B

1 reviews | Active since Sept 2015

11 Sept 2020, 11:50

Get a grip!

Honestly Standard Bank. My banker has now phoned me 3 times to try and validate my personal details from your Experian or ITC service provider of your security questions. With questions like how long have you had an outsurance account, how long have you had this credit and that account!

I have better things to do than battle your BS questions all day while only trying to spend money that I myself have earned by increasing my EAP.

Get a grip!

0
Replies (1)
Standard Bank
Standard Bank's reply11 Sept 2020, 13:49
Official
Hello Talon

Thank you for posting your comments. 
Your matter was escalated accordingly. We will revert to you as soon as possible. 
Kind regards 
Complaint Resolution Centre 
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