GS
Gerrit S

1 reviews | Active since Jan 2019

22 Nov 2023, 11:25

Gerrt Swart

Standard Bank Credit Card Divission.This is such a bad division.Monney whent out of my credit card and I didnt authorized nothing and all they can say is here is a case number and they dont give youre money back.They allow it after they being told.This is my vyfth credit card in 2 years time and lost allot of money because they send you an new card but dont give back youre money because it was on the card thats being stoped.Confieniant for them and it seems that is the way the run there busness.Phathetic.Why dont they phone you when they know wat is going on or block that people and phone me and ask me about the transaction but my thoughts now is that its them themself tha is causing this things.*****ing peoples money and dont even give veedback about all the cases that i have reported not eve an sms or someone phone or email me.You dont even deserve this one stat because you are freeking ****ty bad whith no backbone

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Replies (2)
Standard Bank
Standard Bank's reply22 Nov 2023, 11:47
Official
Hi Gerrit

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team*** 


Standard Bank
Standard Bank's reply30 Nov 2023, 14:29
Official
Dear Gerrit

We hope you're well.  We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience.  In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.  Kindest regards, Standard Bank social media Team