HC
Henk C

1 reviews | Active since Feb 2011

19 Oct 2023, 18:25

Genevieve Non Resident Contact Centre

Superb service by Genevieve from Non-Resident Contact Centre. Struggled with international banking and after I got transferred, cut off and simply messed around by other departments, Genevieve stepped up and assisted. She restored my confidence and went the extra miles to assist. Excellent customer service and managed to turn a highly frustrated and irrate customer into a happy one! Thank you, Genevieve!

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Replies (1)
Standard Bank
Standard Bank's reply19 Oct 2023, 19:24
Official
Dear Henk 

Thank you for taking the time to rate us positively and give us such excellent feedback. 

We truly appreciate it. Have a lovely day further! 

Kindest regards
Standard Bank Social Media Team 
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