Generic response but no contact made!!

Item: Standard Bank
Rating: 1
Author: Adrian L

Generic response. I have still not been contacted. This is MY personal information which you have used without my permission. PLEASE RESPOND!!!!!!!

Dear Adrian

Good Day

We apologize for the inconvenience and frustration in your experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you to help resolve your complaint.

We greatly appreciate your continued support

Regards

Complaint Resolution Centre *** ********** (fax) **********

Helpful (0)

Replies (1)

Standard Bank's replyOfficial

10 Sept 2018, 05:07

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards
Complaint Resolution Centre
***
*** (fax)
***

Standard Bank's reply10 Sept 2018, 05:07

Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards
Complaint Resolution Centre
***
*** (fax)
***