General Service

Good day <br> <br> My cellphone was ****** and I have since obtained a new number. As a result I have no access to internet or cellphone banking. I have phoned the call centre a few times and visited the Tygervalley branch twice to amend my details, my last visit being Friday. As yet, I still have no access to either portal (internet or app) and continue getting an error that relates to ny details on record not being the same as the number provided. <br> <br> Please note that it takes time out of my work day to go into a branch as well as phone the call centre where I am on hold for more time than I actually speak to a consultant, who then in turn directs me to visiting a branch. <br> <br> In an age where technology is meant to aid and assist, this completely unacceptable. <br> <br> Please could a consultant get in touch with me as I am reaching my tether with Standard Bank's level of service as ease of doing business is not that easy as I would hope. <br> <br> Many thanks and regards