MK
Mpho K

1 reviews | Active since Feb 2021

22 Oct 2022, 15:02

GENERAL BANKING BAD EXPERIENCE

The call centre agents are extremely unhelpful, when you call on a Saturday they are quick to give a reference number and not look into your query. They work like they are on auto pilot, bad client experience.

0
Replies (1)
Standard Bank
Standard Bank's reply22 Oct 2022, 15:16
Official
Hello Mpho

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team ***