1 reviews | Active since Dec 2017
Gave out my account information
I want to know how can you give information on my account to someone else? Someone gained access at one of your branches in Three rivers. They told the person exactly how much money I have in my account. I have contacted you yesterday and still did not get feedback! This is a big security risk as it means that anyone can get info on my accounts.I want to know who gave authorization to give out info of my account. Reference number I received yesterday was ********** 089.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
Dear Eben Van Zyl
Thank you for your posting.
I refer to our telephonic conversation and can confirm that the matter is being dealt at branch level.
Kind regards
Kedibone Molefe
Complaint Resolution Centre
***
Dear Eben Van Zyl
Thank you for your posting.
I refer to our telephonic conversation and can confirm that the matter is being dealt at branch level.
Kind regards
Kedibone Molefe
Complaint Resolution Centre
***