ZE
Zainab E

1 reviews | Active since Feb 2016

19 Feb 2016, 21:16

garage double debits

I am very disappointed with the service. I had a complaint before as well regarding caltex garage charging me double.<br> <br> Yet again,they have done the same thing. From the banks side, they always telling me to speak to the garage manager... and I keep going in circles.<br> <br> The only reason I gill at caltex is for the Ucount points otherwise I think caltex garages are pathetic. <br> <br> It comes to a point where I feel I need start looking to change my bank.<br> <br> Maybe standard Bank should have had other garages as well to earn Ucount points from. <br> <br> Tired of the caltex Palmview garage, really think something needs to be done about it.<br> <br> <br> Highly disappointed!!!! Have to keep monitoring this double charges in my busy schedule and I fill up often for work purposes.<br>

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Replies (1)
Standard Bank
Standard Bank's reply22 Feb 2016, 10:08
Official
Hello zainab28,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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Best regards,